LMCHING Group Limited: Put Customer First - Earn Us the Google Top Quality Store Badge and 4.9/5 stars TrustPilot

Time: 15/2/2023

Author: Quoc Hung Nguyen

Duration: 15 mins

A Moment of Pride: Winning at the Capital Outstanding eCommerce & Technology Awards 2024

Time: 31/12/2024

Author: Evelyn Harper

Duration: 10 mins

Time: 31/12/2024

Author: Evelyn Harper

Duration: 10 mins

A Moment of Pride: Winning at the Capital Outstanding eCommerce & Technology Awards 2024

Time: 29/11/2024

Author: Quoc Hung Nguyen

Duration: 10 mins

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LMCHING Group Limited Joins Zonta Club of the New Territories Fundraising Event

Capital bg.png__PID:a48dc990-2241-44a8-9905-292bdc4e50a6

Event

Capital Outstanding E-Commerce and Technology Awards 2024

What is it?

The Capital Outstanding E-Commerce and Technology Awards 2024 is a prestigious annual event organized by Capital Magazine, designed to celebrate excellence in the fields of e-commerce and technology. The event brings together leading businesses, innovators, and stakeholders to honor achievements that push boundaries in innovation, customer experience, and sustainability.

About Capital’s Outstanding E-Commerce and Technology Awards 2024

LMCHING, a globally recognized leader in skincare and beauty e-commerce, has been honored with the "Outstanding Skincare And Beauty Global Ecommerce Enterprise" at the Capital Outstanding E-Commerce and Technology Awards 2024. This prestigious accolade highlights LMCHING’s remarkable achievements in driving innovation, enhancing customer experiences, and committing to sustainability in the global marketplace​

Event details

Đại diện phát biểu.png__PID:173d9f48-884a-4192-b54a-ff31b02853ea

Venue

Shangri-La Hotel,
Hong Kong

Time

November 28, 2024

Opening Speech

Delivered by Hu Ye, Assistant Digital Policy
Secretary, Innovation, Technology, and Industry Bureau.

The awards focus on
five evaluation criteria

1

Innovation and Creativity

Pioneering technological advancements.

2

Product Functionality

Delivering high-quality, effective solutions.

3

Market Potential

Demonstrating robust growth capabilities.

4

User Experience

Providing seamless and personalized customer interactions.

5

Sustainability

Maintaining environmentally and ethically responsible practices.

Our Achievements at Event

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Advanced Technology Integration

Utilizing AI and Web 3.0 to optimize operations and enhance customer engagement.

Global Expansion

Delivering premium skincare and beauty products to customers worldwide.

Sustainability Practices

Promoting eco-friendly initiatives in product development and supply chain management.

Exceptional Customer Experience

Providing a seamless and personalized shopping journey​.

This award is not just a recognition of our efforts but also a testament to LMCHING’s mission to set new benchmarks in the global e-commerce and beauty industry.

Award

The Significance
of Award

Winning the "Outstanding Skincare and Beauty Global E-Commerce Enterprise" at the Capital Outstanding E-Commerce and Technology Awards 2024 is a proud milestone for LMCHING. This recognition validates our commitment to innovation, sustainability, and delivering exceptional customer experiences. It inspires us to continue leading in the global e-commerce and beauty industry while creating meaningful value for our community and driving towards a sustainable future.

CEO nhận giải.JPG__PID:d99c993d-1cc9-457f-b6d2-7c73dcef9ab3

Discover LMCHING award-winning products and innovations today!

SHOP NOW!

Certificate

GOOGLE TRUSTED STORE BADGE

What is it

The Google Trusted Store Badge is a sought-after accreditation that signifies a retailer's dedication to delivering an outstanding online shopping experience.

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In a remarkable achievement, LMCHING Group Limited has been awarded the prestigious "Trusted Store Badge" by Google. This recognition is a testament to our unwavering commitment to providing exceptional service and high-quality products to our European customers.

How we got Google Top Quality Store Badge?

Section 1:

The Dream Takes Shape

LMCHING wasn't just born from a business idea. We were fueled by a desire to share the transformative power of Korean skincare and sought-after European beauty products with the world. From the start, we promised not just great products, but an exceptional customer journey.

When we learned of the Google Top Quality Store badge, it felt like destiny. This wasn't just an award, it was a benchmark that represented everything we believed in.

Section 2:

The Path of Improvement

Meeting Google's standards wasn't easy. It meant scrutinizing every step: Were our shipments swift enough? Were returns a hassle? Did customers feel truly heard?

We made changes, big and small. These choices were investments in you, our customers.

Section 3: 

Triumph!

Finally, that email from Google... pure joy! It proved we were genuinely changing the customer experience for the better.

Section 4: 

This Is Only the Beginning

This badge motivates us to never rest on our laurels. It's a reminder that your feedback and satisfaction are what drive us forward.

We undoubtedly provide highly reliable services

Lightning-Fast Dispatch & Delivery

Items are packaged and shipped within a mere 24 hours.

Premium Shipping Options

Strategic partnerships with renowned logistics companies, including Aramex, DHL, DPEX, and FedEx®.

Exceptional Customer Service

Our average response time is just 3 hours and 10 minutes.

Certificate

TRUSTPILOT

Rate

4.9/5

What is it

Trustpilot is an online review community that connects businesses and consumers through genuine feedback from customers about their buying and service experiences.

In addition to the Google Trusted Store Badge, LMCHING Group Limited has also been highly rated by customers on TrustPilot, a well-respected online review platform. With an impressive 4.9 out of 5 stars, we have garnered praise for a wide selection of authentic Korean & European beauty products, competitive prices, and prompt delivery.

Our customers' review

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Ms. Li Miu Ching, Founder of LMCHING Group Limited said,

“We are incredibly honored to have received Google's Trusted Store Badge and to have such a high rating on Trustpilot. These recognitions are a validation of our commitment to providing our customers with the best possible shopping experience.”

As a Trusted Store recognized by Google and highly rated on Trustpilot, LMCHING Group Limited continues to set the standard for exceptional customer service and product quality in the world of online beauty retail. Customers can shop with confidence, knowing that they are dealing with a store that values their satisfaction and goes the extra mile to ensure a positive experience.

SHOP NOW!
Capital bg.png__PID:a48dc990-2241-44a8-9905-292bdc4e50a6

Event

Capital Outstanding E-Commerce and Technology Awards 2024

What is it?

The Capital Outstanding E-Commerce and Technology Awards 2024 is a prestigious annual event organized by Capital Magazine, designed to celebrate excellence in the fields of e-commerce and technology. The event brings together leading businesses, innovators, and stakeholders to honor achievements that push boundaries in innovation, customer experience, and sustainability.

About Capital’s Outstanding E-Commerce and Technology Awards 2024

LMCHING, a globally recognized leader in skincare and beauty e-commerce, has been honored with the "Outstanding Skincare And Beauty Global Ecommerce Enterprise" at the Capital Outstanding E-Commerce and Technology Awards 2024. This prestigious accolade highlights LMCHING’s remarkable achievements in driving innovation, enhancing customer experiences, and committing to sustainability in the global marketplace​

Event details

Đại diện phát biểu.png__PID:173d9f48-884a-4192-b54a-ff31b02853ea

Venue

Shangri-La Hotel,
Hong Kong

Time

November 28, 2024

Opening Speech

Delivered by Hu Ye, Assistant Digital Policy
Secretary, Innovation, Technology, and Industry Bureau.

The awards focus on
five evaluation criteria

1

Innovation and Creativity

Pioneering technological advancements.

2

Product Functionality

Delivering high-quality, effective solutions.

3

Market Potential

Demonstrating robust growth capabilities.

4

User Experience

Providing seamless and personalized customer interactions.

5

Sustainability

Maintaining environmentally and ethically responsible practices.

Our Achievements at Event

CEO vs NTT.JPG__PID:634a8942-f56d-4794-9e65-3ae6acdcb7bb

Advanced Technology Integration

Utilizing AI and Web 3.0 to optimize operations and enhance customer engagement.

Global Expansion

Delivering premium skincare and beauty products to customers worldwide.

Sustainability Practices

Promoting eco-friendly initiatives in product development and supply chain management.

Exceptional Customer Experience

Providing a seamless and personalized shopping journey​.

This award is not just a recognition of our efforts but also a testament to LMCHING’s mission to set new benchmarks in the global e-commerce and beauty industry.

Award

The Significance of This Award

Winning the "Outstanding Skincare and Beauty Global E-Commerce Enterprise" at the Capital Outstanding E-Commerce and Technology Awards 2024 is a proud milestone for LMCHING. This recognition validates our commitment to innovation, sustainability, and delivering exceptional customer experiences. It inspires us to continue leading in the global e-commerce and beauty industry while creating meaningful value for our community and driving towards a sustainable future.

CEO nhận giải.JPG__PID:d99c993d-1cc9-457f-b6d2-7c73dcef9ab3

Discover LMCHING award-winning products and innovations today!

SHOP NOW!

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We are thrilled to announce that LMCHING is joining the SERA community as our visionary founder, Ms. Li Miu Ching, becomes a SERA Fellow.

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Dec 31, 2024
 

A Moment of Pride: Winning at the Capital Outstanding eCommerce & Technology Awards 2024

The Capital Outstanding E-Commerce and Technology Awards 2024 is a prestigious annual event organized by Capital Magazine, designed to celebrate excellence in the fields of e-commerce and technology.